Privacy policy

Privacy Policy

Last updated: August 9, 2026

Pets, Obviously ("we," "us") runs this store on Shopify. We collect the information we need to take your order, ship it, support you, and — only if you opt in — send you the occasional memo. We don't sell your personal information. You can ask to see, correct, or delete your data anytime at hello@petsobviously.com. The full details are below.

Who we are

Pets, Obviously operates this website and store (the "Services"), which is powered by Shopify. This policy explains what personal information we collect, how we use it, how we share it, and the choices you have. If this policy ever conflicts with our Terms of Service on a privacy matter, this policy controls. By using the Services, you acknowledge you've read this policy.

What we collect

Depending on how you use the Services, we may collect:

  • Contact details — name, shipping and billing address, phone number, email.
  • Order & payment info — items you view, cart, wishlist, buy, return, or exchange; payment card and transaction details (processed securely by our payment provider).
  • Account info — if you create an account: username, password, preferences, settings.
  • Messages — anything you include when you contact us (for example, a support email).
  • Device & usage info — IP address, browser and device details, and how you interact with the site, collected through cookies and similar technologies.

We don't treat anonymous or de-identified information as personal information.

Where it comes from

  • Directly from you — when you order, create an account, or contact us.
  • Automatically — from your device as you use the site (cookies and similar tech).
  • From service providers — who help us run the store.
  • From partners or other third parties.

How we use it

  • Run the store — process orders and payments, ship, handle returns and exchanges, manage your account, provide support, and improve the Services.
  • Marketing (only if you opt in) — send emails and updates and show you relevant ads. You can unsubscribe anytime.
  • Safety — authenticate accounts, prevent fraud, and keep the store secure.
  • Legal — comply with the law and enforce our terms.

How we share it

We don't sell your personal information. We share it only with:

  • Service providers who run the store on our behalf — Shopify, our payment processor, email/marketing tools, shipping and fulfillment, analytics, and hosting.
  • Advertising and marketing partners, unless you've opted out of targeted advertising (see "Your rights" below). These partners use your information under their own privacy notices.
  • Anyone you direct us to — for example, a shipping carrier, or when you use a social login.
  • Authorities or others when required by law, or in connection with a business transfer such as a merger or sale.

Powered by Shopify

Our store runs on Shopify, which collects and processes some of your information to provide and improve the Services — including certain enhanced features that draw on data across Shopify merchants. For those uses, Shopify is responsible for the processing (including handling your related rights requests). Learn more in the Shopify Consumer Privacy Policy, and manage related choices through Shopify's Privacy Portal.

Cookies & your advertising choices

We use cookies to run the site and — where required, with your permission — for analytics and advertising. Depending on where you live, you can opt out of the "sale" or "sharing" of your information for targeted advertising. We also honor Global Privacy Control (GPC) signals where applicable. Other than GPC, we don't respond to "Do Not Track" signals.

Your rights

Depending on where you live, you may have the right to:

  • Access / know what personal information we hold about you;
  • Delete it;
  • Correct inaccurate information;
  • Receive a copy (portability); and
  • Opt out of sale/sharing for targeted advertising.

To make a request, email hello@petsobviously.com. We won't discriminate against you for exercising these rights. We may need to verify your identity first, and you may designate an authorized agent to act for you. We'll respond within the time the law requires.

Children

The Services aren't intended for children, and we don't knowingly collect personal information from anyone under the age of majority in their location. If you're a parent or guardian and believe your child gave us their information, email us and we'll delete it. We don't knowingly "sell" or "share" the personal information of anyone under 16.

Security & Retention

No security is perfect, and information sent over the internet is never 100% secure — please don't use unsecure channels to send us sensitive information. We keep your personal information only as long as we need it to run the store, meet legal obligations, and resolve disputes.

International transfers

We may store or process your information outside the country you live in. Where required — for example, transfers out of the EEA or UK — we rely on recognized safeguards such as the Standard Contractual Clauses.

Third-party links

Our site may link to sites we don't control. Their privacy and security practices are their own, so please review their policies before sharing information with them.

Changes to this policy

We may update this policy from time to time for operational, legal, or regulatory reasons. We'll post the updated version here and change the "Last updated" date above.

Contact

Questions about your privacy or this policy, or want to exercise your rights? Email hello@petsobviously.com or write to us at 30 N Gould St, Ste 4375, Sheridan, WY 82801, US.

We don't meet despite them. We meet because of them. 🐾